Winning
Proposals: 10 Guidelines
by Riaan Pieterse
The
concept of proposals has accompanied business-activities throughout
the past few centuries. In recent years this concept has become
a more integral part of how we conduct business. If you are
in any industry you should be completely aware of the entire
affair; if not then you are doing something wrong or you are
out of business. Having spent a few years as a consultant
has taught me much about the entire proposal process, and
about evaluating them as well. If you have seen what I have
seen you would be amazed to learn that the majority of proposals
evaluated were of an exceptional poor quality.
One
would expect a company to go that extra mile when preparing
a proposal for a project amounting to a couple of million
dollars; yet I found that some companies cannot even follow
the most basic instructions in a Request for Proposal (RFP)
document. Of all the proposals that has passed over my desk
in recent years, Information Systems and other related Information
Technology proposals provided the majority. Among them, approximately
10% of these proposals qualified as "good proposals".
This top percentile of material evaluated were to the last
one prepared by and submitted by one of the top 10 IT companies
or their affiliates / strategic alliances. Why were these
proposals good? These companies has learned, or in most cases
had a consultant tell them what qualifies as a good proposal;
what to include and what to exclude; and generally how to
write one.
In
order to write a good proposal you must adhere to the rules.
Remember that presentation of your offer is nine tenths of
the battle.
You may have a good product, but it does not really
mean anything unless you can present it in such a way as to
convince the reader that:
Your
product is the best product from the 20 or so evaluated; and
Your company would be the preferred company to work with because
you are conversant in the subject area and your professionalism
goes beyond the norm. In the past companies and their representatives
were quite disappointed because they were not selected - the
representatives sulked and made themselves guilty of underhanded
activities to get their products selected (to no avail) or
re-evaluated. Any good evaluator will nod politely and then
tell them 'No' - they have had their chance in the evaluation
process where they were evaluated on an equal basis against
all other candidates. When told that their proposals are beyond
the point of sub-standard and their products are poorly represented,
there were always arguments. However, if these companies exhibited
basic professionalism when preparing their proposals, a lot
of tears could have been avoided. Writing a winning proposal
In
order to prepare a professional and above all a winning proposal,
you must adhere to the following guidelines:
Follow
the instructions in the RFP to the letter.
Prepare
your proposal according to the guidelines provided. Do not
get creative - Evaluators has to go through a lot of work
during the long list evaluation and will not spend extra time
trying to puzzle out how you organized your proposal.
Present
Your Company, Present Your Product
Define why you
should be chosen. Be clear on who and what you are. Be specific
on what you can do. Be specific on the features of your product.
Ensure that your product covers all points of the RFP.
Be
specific.
Do not embellish. Always represent the
capabilities of your company and your product without embellishment.
In other words do not BS. If your product or company cannot
meet a stipulation of the RFP, look to forming strategic alliances
with companies that can provide in the requirement.
Strategic
Alliances.
One point of contact. Customers do not
want to have hassles when implementing, or maintaining a system
after implementation. If at all possible define a proposal
leader amongst your alliance and define this company as the
single point of contact for any up following activities.
Structure
and Order.
Stick to the point. Provide a good referencing
structure in your proposal. Remember, a proposal is not a
Lone Wolf gamebook (the kind where you have to page around
to read the story). Put all relevant information pertaining
to the RFP in the main body of the document. Any ancillary
material goes in an appendix with adequate referencing from
the body.
Cater
to your audience.
Proper Mix of Tech and Sales. Keep
your proposal readable and believable. This can only be achieved
by putting a leash on your sales people and by teaching your
techies how to write copy that is readable by the human species.
Inspire
Confidence.
It is always a good idea to include a
corporate resume. Only list past projects that are relevant
to the issue at hand - do not include irrelevant work to fill
out your proposal.
Spell
out how you work.
Define the project structure and
scope adequately. Identify your personnel and technical competencies
beforehand. Create a believable project plan.
Methodology
is key.
Customers and evaluators want to be reassured
that you know what you are doing and that you will attempt
the assignment in a structured and ordered manner. If you
do not have a methodology by which you work, establish one
or acquire it. Ensure that your personnel are trained and
are conversant in this methodology. Remember, a project plan
on its own is not a methodology.
Run
the proposal process as a project.
Time is money
and money is time. Resource assignment on a proposal should
be justifiable. Do not spend too much time and effort on little
jobs, and too little time and effort on big jobs.
Riaan Pieterse may be contacted at http://www.kerberosb2b.com
riaanpieterse@kerberosb2b.com. Riaan Pieterse is the CEO and
founder of Kerberos Internet Services CC, South Africa. Having
spent a number of years conducting various consulting assignments
in the Far East, Middle East, Africa and Europe to businesses
and governments alike, Riaan has a solid understanding of
the business and technology issues in today's market.
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